Frequently Asked Questions

WhereRU

What is WhereRU?

Instantly connect to friends and family from the most comprehensive Jamaican email directory on the Internet. Why should you join? Well, someone could be looking for you!

How do I find someone who is not on WhereRU?

Ask for help on Wheyyuhdeh! If you are unable to find the person you were looking for on WhereRU then go ahead and ask for help on Wheyyuhdeh. Click Add a Message under the Wheyyuhdeh menu above, and enter you request.

How do I delete my profile?

Sign In and navigate to My Ackee. Choose Options > Delete Account and follow the instructions on the page that appears to delete your account on Ackee. If you choose to delete your account, any resource that you created (e.g. Event, messages) will also be deleted. This action cannot be undone.

I'm a woman, but the "No Photo Available" image shows a male shape. Can you change that to a female silhouette?

The "No Photo Available" silhouette image is a generic all-purpose placeholder and is automatically displayed whenever we don't have a photo of you. At this time we don't store gender information for people, so you get the generic photo by default. If you are a female and the generic image is shown you can always submit your own picture/headshot to replace the default image.

How do I search for friends and family?

There are a number of ways to instantly find friends and family on Ackee. You can browse our directory by Lastname, School, or Country. But searching on Ackee is also easy.Simply type one or more search terms (e.g. names, firstname and/or lastname, city, country, school, etc) into the search box, in the top right hand corner of every web page, and hit the 'Enter' key. In response, Ackee produces a results page: a list of web pages related to your search terms, with the most relevant page appearing first, then the next, and so on.

How can I get better search results?

You can get better results by understanding the following basics of search:
(1) Automatic "and" queries: By default, Ackee only returns pages that include all of your search terms. There is no need to include "and" between terms. Keep in mind that the order in which the terms are typed will affect the search results.
(2) Phrase searches: Sometimes you'll only want results that include an exact phrase. In this case, simply put quotation marks around your search terms. Phrase searches are particularly effective if you're searching for proper names ("John Brown"), or schools ("Jamaica College").
(3) Excluding and Including words. A leading plus (+) sign indicates that this word must be present in each row that is returned. A leading minus (-) sign indicates that this word must not be present in any of the rows that are returned. (e.g. +Jamaica -College). Note: when you include a negative term in your search, be sure to include a space before the minus sign.